July 31, 2019 | by Chris Kalaboukis

This One Thing is the Foundation of Trust

According to Ray Dalio, Jeff Bezos, and the Dalai Lama We often think of trust as something we inject into a relationship. Not so. Trust is an output built on something much deeper. Some time ago, I wrote an Inc. column on the topic of trust. In the la…

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July 30, 2019 | by Chris Kalaboukis

Five Models for Sustainable Growth

Model #4 – Subscription, Rental, and Auto-Replenishment. For several weeks we’ve been discussing business model innovation, Today we look at Subscription, Rental, and Auto-Replenishment.

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July 30, 2019 | by Chris Kalaboukis

Is Organizational Structure The Secret to Innovation?

Change your company’s structure to get bigger and better ideas. Just about everyone wants more creativity and innovation these days. But what’s the secret to getting it? While most companies agree that innovation is vital, few actually spend time creating structures or devising rewards systems hinged on creativity. Many leaders also struggle with the fact that innovation comes from culture, something …

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July 29, 2019 | by Chris Kalaboukis

Innovation Roadmaps: What Are They Good For, Anyway?

At the heart, product roadmaps show the major milestones of a project’s lifecycle. Maintaining Product Roadmaps is a useful discipline in just about any organization that has more than one product. But aside from capturing product timelines, what good are they?  If a roadmap is just another deliverable you owe an executive, that checks a …

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July 28, 2019 | by Chris Kalaboukis

Wisdom on Handling the Talent Side of Innovation: Suzan Briganti, CEO & Founder Swarm Vision

With 25 years of experience in research, strategy and innovation, Suzan has grown Swarm Vision from a garage start-up to a trusted solution provider to global Fortune 500 clients.   How do most corporations attract, train, and retain their innovation talent?  Most companies lack a focus on innovation talent, which is a crazy because this …

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July 28, 2019 | by Chris Kalaboukis

What IS Innovation, Anyway?

If you google “definitions of innovation,” guess how many references you will get? 177,000,000! That’s a whole lot of attempts at defining something most of us want, but can’t quite agree on what it actually is. Obviously, there IS no single definiti…

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July 28, 2019 | by Chris Kalaboukis

No Exceptions – Leadership in the Family Business

Today, I’d like to talk about leadership, because leadership is a concern not only in organizations, but in the world today. The first thing I want to say about leadership is the importance of clarity of structure. One day I was speaking at a conference and the grandson of the owner of a business comes …

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July 26, 2019 | by Chris Kalaboukis

So, if patients are customers, how do you sell to them?

Consumerization of sick care is on everyone’s lips. I think patient consumerism, i.e. the belief that if given the right information, patient-consumers will make smart sick care choices based on value , is a myth. However, since the holy grail is changing doctor and patient behavior to move sick care to healthcare, we should learn from …

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July 25, 2019 | by Chris Kalaboukis

Successful Kids Are Taught This Most Important Lesson

Our kids look to us for answers, advice, and guidance, but what if the best advice was letting them figure it out? If you’re a parent I’m about to push you outside of your comfort zone. One day your child will look at you, with disappointment, perhaps even anger, and say, “Why didn’t you force …

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July 24, 2019 | by Chris Kalaboukis

The World is on the Verge of Getting Smaller

As many of you may already know, recently I joined Oracle to help build a new innovation and digital transformation offering that leverages design thinking and other tools to engage prospective North American customers of Oracle in human-centered probl…

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July 23, 2019 | by Chris Kalaboukis

How a Shortage of Innovation Leads to Unemployment

Some believe that robots will take over all our jobs and therefore innovation (specifically in the area of robots) will cause unemployment. But in reality, it’s the other way around. You may be familiar with the product life cycle diagram. Every product (and when I say “product” I also include service, process, or business model) …

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July 23, 2019 | by Chris Kalaboukis

The Problems with Legacy Leaving

Now that there are more and more people who are older, lonely, socially isolated and depressed, we are seeing lots of articles encouraging people to mentor or do something that “leaves a legacy”. Consequently, intergenerational websites, platforms and organizations are growing. The lost tribe of medicine is no exception. However, there are some problems with doing things to leave a …

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July 22, 2019 | by Chris Kalaboukis

The Industrial Era is Coming to an End. Here’s What’s Next

The industrial era model, from the factory to the classroom, was built for scale. It worked for 200 years. But something new is replacing it. Big transitions are fascinating examples of how desperately companies try to hold onto the past; driving by us…

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July 22, 2019 | by Chris Kalaboukis

The Right Time Horizon for Technology Development

Patents are the currency of technology and profits are the currency of business. And as it turns out, if you focus on creating technology you’ll get technology (and patents) and if you focus on profits you’ll get profits. But if no one buys your technology (in the form of the products or services that use …

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July 21, 2019 | by Chris Kalaboukis

Six Trends Shaping the Future of Health Care

The healthcare industry is an ecosystem. So are the companies disrupting it. This article is one more in a series I call Everything Transformed where I’m highlighting the disruptive forces revolutionizing just about every industry on the planet, including packaging, travel and hospitality, industrial safety, and more. This time it’s healthcare. It’s no secret. The healthcare industry is going through …

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July 20, 2019 | by Chris Kalaboukis

Leaders Need Members – Optimizing versus Maximising

I help businesses innovate their business more quickly than they innovate their products. What that means is I help businesses modernize their leadership to become more coaching and co-constructive. I help businesses create cooperation across silos. I …

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July 19, 2019 | by Chris Kalaboukis

Make it Personal, But Don’t Take it Personally

There are a lot of things that motivate (bio)entrepreneurs. Some come from inside (intrinsic) and others come from outside (extrinsic). Most think that it’s a good idea to have passion for your cause, product, technology or objective. Others think that that “passion” can cloud your judgement, further obscure your blind spots, and lead you to be …

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July 18, 2019 | by Chris Kalaboukis

For Innovative Ideas try a Cluster of Strangers

I recently ran a workshop for a group of CEOs of small companies from different sectors and industries.  We ran the following exercise.  Each person started with a blank sheet of paper on which they answered the following questions about their organization. What are your main products or services? List three or four. What are …

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July 18, 2019 | by Chris Kalaboukis

Gig Economy, The Side Hustle and the Changing Digital Landscape

The term “gig economy” is positioned by its many advocates and detractors as part of the new economy, a byproduct of globalization and the Internet. It’s true that the gig economy has been further enabled by digital platforms which make it easier to collaborate on a virtual basis; and by globalization which makes it easier …

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July 17, 2019 | by Chris Kalaboukis

The Simple Phrase That Will Help In Almost Every Negotiation

Negotiating is always about creating a conversation that moves all parties forward. Here’s one of the best ways to do that. Thug Life I had a high school wrestling coach who loved to throw hypothetical scenarios at us during practice. They had nothing to do with wrestling. Instead they were life lessons that he tried …

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July 16, 2019 | by Chris Kalaboukis

Five Models for Sustainable Growth – Part 3

Model #3 – Platforms and Ecosystems Part Three of a Five-Part Series The past few weeks we’ve been discussing business model innovation – a topic many of you have asked about. The first two posts covered Accelerators and Incubators (here) and Premium, Personalized, and Service-focused models (here). Today we look at Model #3 – Platforms

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July 16, 2019 | by Chris Kalaboukis

3 Ways Our Bias to Oversimplify the Future Hurts Innovation

Estimates that attempt to quantify failure rates for innovative products and services typically sit in a range somewhere between 70-95%. As an innovator, I find this an uncomfortably large number, especially given how much time and money we invest in innovation processes, consumer research and market modeling.  But as disappointing as these numbers are, the reality …

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July 16, 2019 | by Chris Kalaboukis

How to Measure Innovation Ecosytem KPIs

Claiming status as the #1 digital health, bioscience, technology, finance or education cluster is new eco-devo blood sport. Should funding be the only KPI? Innovation districts are the new clusters, and urban planners and stakeholders ask 5 questions during an audit: 1) Where are your region’s highest concentrations of innovation assets? 2) Is the district leveraging …

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July 15, 2019 | by Chris Kalaboukis

Beyond the Business Model Canvas

For decades when business people and aspiring entrepreneurs came up with an idea and became serious about commercializing it, they would, by default, create a business plan. Anyone who has ever created a business plan knows they are a LOT of work. And …

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July 15, 2019 | by Chris Kalaboukis

Some further thoughts on building an innovation culture…

This is the second part of a two-part series in building an innovation culture. Make sure to read Part 1: What You Need to Know Before Creating an Innovation Culture here! In a perfect world, it’d be nice to be able to order an innovation culture online. Simply press a button and click, there we …

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July 14, 2019 | by Chris Kalaboukis

Overcoming Challenges Through Continuous Learning

Last week, I went to a fantastically informative event, hosted by the Churchill Club, Melbourne. It was about “Developing the Tech Talent of the Future”. New technologies and shifting customer expectations are shifting the business game. In the same way, new platforms, products and services, business models and other emerging creative surprises are, disrupting the learning …

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July 14, 2019 | by Chris Kalaboukis

Steve Jobs Leadership Masterclass – in Four Words

We love to complicate leadership in countless books, articles, and insights, but there is no formula. However, there is this gem that guides all great leaders. I’ve got a leadership challenge for you. You can do better. Read on. If the rift in popular sentiment around political leadership tells us anything, it’s that we still …

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July 13, 2019 | by Chris Kalaboukis

25 Quotes on the Power of Story

Looking for some inspiring quotes on why storytelling is such a powerful way to communicate your message, cut through the clutter, and awaken people’s need for meaning? Here you go…

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July 13, 2019 | by Chris Kalaboukis

The Unconscious Landscape of Leadership

Leadership: The unconscious landscape of leadership I’m a business consultant. I help businesses innovate more quickly then their products. Often people innovate their products a lot faster than they innovate their business, which means that they keep a traditional business with hierarchical leadership, siloed cooperation, separated commercial and innovation functions, and little regard for the …

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