Beyond Sage on the Stage Consulting
November 5, 2017 | by Chris Kalaboukis
To borrow a phrase from the radically changing world of healthcare -- the essence of organizational culture change can be boiled down to three words: "Physician heal thyself"-- as in companies restoring optimum health to their enterprise from the inside out.
While many patients, anxious about their well-being, simply want the doctor to tell them what to do, that is, ultimately, a prescription for failure. Sustainable change only happens when people take full responsibility for their own condition.
Being told to "take two aspirins and see me in the morning" by someone with a framed medical school degree above their desk may be comforting in the short-term, but it completely misses the point. It's a paradigm whose time has come and gone.
The long and disappointing history of "change initiatives" bears this out. The data is there. 70% of them fail. And the main reason why 70% of them fail is because most organizations who enter into the culture change process rely too much on outside "experts" who, invariably treat their "patients" as someone incapable or unwilling to heal themselves.