The Fine Art of Storytelling

March 28, 2017   |   by Chris Kalaboukis

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I have always been a big believer in serendipity -- that magical moment when something "out of the blue" shows up in our lives to amaze and delight us -- an occurrence beyond logic. Well... here is one of them. Last week, I facilitated a three-day conference for Nations Roof, a great organization highly committed to becoming the "Mercedes of Customer of Service" in their industry. A key element of the conference was storytelling -- not just my stories, but the stories of nine of their key movers and shakers -- memorable "moments of truth" on-the-job that revealed big insights, wisdom, and best practices worth sharing.

A few minutes ago, Larry Morgan, Nation's Roof highly committed (and very entertaining) Director of Sales, sent me the above photo. As Larry tells it, a couple of days after the conference, Larry and his wife went to a wine event and there, on the first Pinot table, stood this bottle of wine. Front and center! Ta da! Makes for a good story, no? And one more reminder of how storytelling is everywhere.

Thanks, Larry, for being alert to the clues and taking the time to share this delightful reminder with me.

We Are All Storytellers
Storytelling as a Way to Transmit Tacit Knowledge
13 super short videos of mine on the topic
My award-winning book on storytelling
MitchDitkoff.com