Dismantle the Business Model

March 6, 2017   |   by Chris Kalaboukis
When companies want to innovate, there are three things they can change – products, services, and business models. Products are usually the first, second and third priorities. Services, though they have a tighter connection with the customer and are more lasting and powerful are, sadly, fourth priority. And business models are the superset and the most powerful of all, yet, as a source of innovation, are largely off limits.