The Changing Customer

March 17, 2016   |   by Chris Kalaboukis
The Changing CustomerIn previous articles I’ve spoken about how the pace of change is accelerating, and how for many people (and organizations) things are changing so fast that they feel overwhelmed and that things may be changing faster than some of us humans are able to absorb. I’ve spoken about how we are in the middle of a period of discontinuity thrust upon us by... Continue reading