Category Archives: retail

Servicing Your Future Hypermobile & Hyperconnected Customers & Workers

Welcome To The World Of Hyperconnected Just-In-Time-And-Place The concept of just-in-time appears in only three spaces according to Wikipedia – just-in-time manufacturing, a production strategy where things are built as they are demanded, computer programming, where just-in-time compilation can compile code just before use to improve run-time performance, and a recent addition, just-in-time teaching, a…

Which is the Innovator? Kroger or Amazon?

Now, first of all, Kroger is a Cincinnati-based company not a Seattle-based company, so it is only natural that I should hear more about the things Amazon is experimenting with than those of Kroger, owners of a portfolio of grocery brands, including: Ralphs, Fred Meyer, QFC, Kroger, fry’s, Food4Less, King Soopers, Harris Teeter, and more. ...

How Experian Built a Disruptive Data Business

When Eric Haller graduated with a degree in finance from San Diego State University in 1990, he didn’t have any clear idea of what he wanted to do. If he was on the east coast, he probably would have gone to work at an investment bank, but he ended up taking a job as a statistical analyst at Visa in Foster City, and would later say that it was a case of being in the right place at the right time.

How Experian Built a Disruptive Data Business

When Eric Haller graduated with a degree in finance from San Diego State University in 1990, he didn’t have any clear idea of what he wanted to do. If he was on the east coast, he probably would have gone to work at an investment bank, but he ended up taking a job as a statistical analyst at Visa in Foster City, and would later say that it was a case of being in the right place at the right time.

Succeeding with Outsourcing? Time to Reinvest for Success!

With a hypersensitivity towards profit margins, too often companies justify outsourced manufacturing with lower costs and better-looking accounting numbers. But this cost-cutting craze is at odds with many apparel companies' long-term focus on being or becoming market leaders. While efficiency is important and outsourcing can help to reduce manufacturing costs, these companies can't cut their way to creating the next design trend. Instead...

Driving Business Impact from Retail Innovation Labs

As retailers strive to reinvent their customer experience and drive loyalty, many are opening innovation labs or centers that are focused exclusively on digital efforts or product innovation. While some view labs as a ‘skunkworks’ effort, at some point in time, they will need to demonstrate value and show that the lab is impacting the ...

Six Habits of Highly Innovative Retailers

As retailers look to drive profitable growth through loyalty and differentiation, innovation usually plays a prominent role. Innovation can take many different forms, such as product, customer experience, business model, service and process innovation. However, becoming innovative is not easy. Innovative retailers are those that excel at solving high-priority problems for their target customer and help meet ...

Six Habits of Highly Innovative Retailers

As retailers look to drive profitable growth through loyalty and differentiation, innovation usually plays a prominent role. Innovation can take many different forms, such as product, customer experience, business model, service and process innovation. However, becoming innovative is not easy. Innovative retailers are those that excel at solving high-priority problems for their target customer and help meet ...

Amazon Go: Is The Time Right For Seamless Commerce?

Amazon Go Is An Example of Seamless Commerce About a week ago, Amazon put out another video, showing off how innovative they are. Just like last years Amazon Drone video (otherwise known as Amazon Prime Air, it featured very cool, new, forward-thinking ideas. This time, a retail environment. Here is the video for your reference: (BTW,…

Amazon Go: Is The Time Right For Seamless Commerce?

Amazon Go Is An Example of Seamless Commerce About a week ago, Amazon put out another video, showing off how innovative they are. Just like last years Amazon Drone video (otherwise known as Amazon Prime Air, it featured very cool, new, forward-thinking ideas. This time, a retail environment. Here is the video for your reference: (BTW,…