Category Archives: Innovation Strategy

Six Things Great Innovators Do Differently

Take a look at any successful enterprise and you’ll find innovation at its core. That was just as true a hundred years ago when Henry Ford perfected the assembly line as it is today, when modern day giants like Elon Musk bring cutting edge technology to market. Innovation, as I’ve written before, is how people ...

Ten Signs You Need an Innovation Intervention

Do you need an innovation intervention? Unless you feel that your innovation program is a runaway success and exceeding your expectations, the answer might very well be… yes.

Innovating for a Worse Customer Experience (Insights from United Airlines)

This week’s debacle at United Airlines highlighted a darker side of Innovation. While this was an extreme example of terrible customer service, I think it is merely the tip of the commercial innovation ‘iceberg’ that has been pervasive in the airline industry for many years.

Why We Need T-Shaped Innovators

Big disruptive innovations don’t usually come from experts in the field. Max Planck, the famous physicist famously quipped that “science advances one funeral at a time”, and in some ways, you can argue that this applies equally to innovation. In the latter case, it is typically market leadership that dies...

3 E’s of Effective Innovation Leadership

Legacy companies like Apple, Xerox and IBM have transformed their organizations over the past 30 years to stay competitive in an ever-evolving market. This kind of transformational change is not easy for any organization, small or large. In fact, 70% of all change efforts fail. So what can you do to improve your odds of ...

How to Protect Breakthrough Innovation

A company’s portfolio can generally be segmented into three types of innovation: incremental, adjacent, and breakthrough. Incremental innovations are minor improvements to existing products or small steps in to a new market. Adjacent innovations are more novel than incremental innovations and often involve applying an existing core competency in a new area. Breakthrough innovations, often ...

Ethnography Alone Cannot Generate Transformative Insights

Consumer anthropology offers such refreshing insights into the marketplace, re-humanizing the relationship between people, things and stores in very profound and moving ways. This movement also has helped stores get their noses out of spreadsheet and theories and keep their eye on the customer experience. Whether in-store or online, this ethnographic sensitivity has positively been ...

What Types of Innovation Projects Should Be Included In Your Portfolio?

Question: We’re a very large, well-known consumer products company, and our portfolio is actually quite complex, as we have many different types of initiatives included, all at vastly different stages. In fact, we often debate whether certain projects should be included at all. Do you have any leading practices related to defining what should be ...

Jumpstart Your Innovation Results Transformation with Portfolio Management

Do you have a clear innovation strategy that directly links your innovation investment decisions to expected results? Many companies don't. Here's how to get started and close the gap quickly with Portfolio Management.